levels of support

For those cases that can't be solved with FAQs and when an email just won't cut it, take a look at D-Link's phone support options. They're sure to do the trick.

Select an option from the right to learn more >

Basic Phone Support: Consumer Products

Scope: Basic functionality and operation of the device for all products that qualify for Basic support.

Price: No cost while product under warranty or other qualifying service support plan.**

Hours: 24/7***

Access Method: Click here to find the support phone number for your product.

Advanced Phone Support: Consumer Products

Scope: Advanced functionality and operation of the device (including built in advanced tabs and features) for all products that qualify for Advanced support.

Price: No cost while product under warranty or other qualifying service support plan.**

Hours: 24/7***

Access Method: Please check individual product page for access method.

Premium Support

Scope: Questions that can be answered and problems with which we can assist regarding home networking of consumer products (not including connection to a VPN) regardless of manufacturer, including support for some features of currently available Microsoft® Operating Systems.

Price: Single Call Phone Support - 1 call providing up to 30 minutes of support for $32.95 USD. Multiple Call Phone Support - 3 calls providing up to 30 minutes of support on each call for $64.95 USD. One Year Phone Support - Up to 12 calls providing up to 30 minutes of support on each call for a period of one (1) year. One Year Phone Support subscription plan is only $99.95 USD.**

Hours: Daily 6am - 10pm PST***

Access Method: 1-888-814-2882